An appointment nobody cancels is often only gone on the day itself. The Tempulo reminder asks for a confirmation — and releases the slot early enough if none arrives. The waiting list moves up instead of reception chasing calls.
Our goal for the pilot phase: a third fewer no-shows after 90 days. Without replacing your practice management system.
Email and SMS with confirm and cancel links
Without a confirmation the slot is released — visible to the team
The waiting list moves up automatically
Allowance empty? The channel falls back to email instead of quietly running up a bill
Tempulo
Zusagen diese Woche
Schneider, Mara · Vorsorge
Morgen, 09:00 · Erinnerung gesendet
Keine Zusage
Klein, Thomas · IGeL Hautcheck
Freitag, 14:30 · Zusage ausstehend
Offen
Hoffmann, Lea · Nachkontrolle
Montag, 08:20 · Zugesagt
Bestätigt
Ohne Zusage wird der Platz freigegeben. Die Warteliste rückt nach.
Part of the pilot phase
Your practice online: appointments without the phone, reminders with a confirmation, a live waiting room.
Booking page and widget
On your own domain or embedded in your website. No one else's brand above your appointment.
Building blocks for your website
Surgery hours, services and team as ready-made elements, plus deep links straight into the right booking. The snippet generator in the dashboard produces the code.
One calendar across team and rooms
Doctors, practice nurses, treatment rooms and equipment as resources. An appointment that would clash never comes into being.
Appointment types by insurance status
Your own appointment types, durations, preparation and follow-up time — and booking windows you open separately for statutory, private and self-paying patients.
Reminders that ask for a confirmation
Email and SMS, with confirm and cancel links. If an allowance runs out, the channel falls back to email.
Follow-ups, series, waiting list
Fixed follow-up appointments, group appointments with a place count, and a waiting list that moves up by itself.
Waiting room and day-to-day operations
A board from “expected” to “finished”, waiting times and delays calculated rather than guessed, a delay announced with one click.
Self check-in and proof of insurance
By QR code at the entrance, on a kiosk tablet, or with surname and date of birth. Whether proof of insurance was presented this quarter appears on the appointment — as a status, without card data.
Messages instead of callback notes
Patients write from the appointment link or from their account, and the practice replies from one inbox. Every message sits in the record.
Patient record and documentation
History, master data, consents and notes per appointment in one place. Notes are encrypted at field level, and returning patients are recognised even after a guest booking.
Qualifications and expiry dates
Services require certificates, Tempulo checks them for the appointment date — and flags expiring certificates 60, 30 and 0 days ahead.
Roles, access and two-factor
Owner, administration, reception, practitioner — per location. Whoever treats sees their own slice, not the whole practice. Sign in with single sign-on or two-factor, with recovery codes.
Calendar sync and absences
Google and Microsoft calendars in both directions, public holidays by region, practice holidays — and absences straight from your staff planning.
Migration, import and export
Map your patient list from the old system in the browser, send the migration notice only after a preview, parallel operation included. Export and subject access at any time.
Figures for the day
Utilisation per practitioner, median waiting time and the top decile, punctuality and no-shows — calculated from the day as it runs, not from a survey.
German and English
Both languages from day one, time zones and public holidays included.
Coming afterwards
Integration with your practice management system, forms and video consultations follow — without an extra subscription and without a surcharge on the plan.
Intake forms and consents with signature
Video consultations without an extra subscription
Deposits and no-show protection
Integration with your practice management system
Reports across periods, not just the day
WhatsApp as a reminder channel
Tempulo
Wartezimmer
Erwartet
4
Brandt, Nele
09:40 · in 12 Min.
Wartet
2
Özdemir, Anna
seit 21 Min.
Klein, Thomas
seit 6 Min.
In Behandlung
3
Weber, Christine
Raum 2 · seit 14 Min.
Verzug 12 Minuten · Ankündigung an 5 Termine vorgeschlagen.
New: the day as it runs
The day is not in the calendar. It is on a board.
A calendar shows what was planned. It does not show who has been sitting in the waiting room for twenty minutes, who has not arrived yet, and how far behind the surgery is running.
Tempulo moves every appointment through five columns — expected, arrived, called, in treatment, finished. Waiting time and delay come from the timestamps, not from an estimate. Anyone waiting too long turns colour; anyone who does not turn up is recorded as a no-show with a suggested follow-up.
Self check-in by QR code, kiosk tablet, or surname and date of birth
Announce a delay once — everyone affected that day is notified
A slot that frees up goes to the waiting list, without anyone picking up the phone
This quarter's proof of insurance as a status on the appointment — without card data
Daily figures: utilisation, median waiting time, top decile, punctuality, no-shows
Ready for the pilot phase?
A short conversation, a clear start date, no contract before you begin.
Why not Doctolib or the scheduling module of your practice system?
Your practice management system bills and stays. Tempulo covers everything before that: booking, reminders with a confirmation, check-in, waiting room, messages — in one system instead of five. These four points argue against what you have — against health portals, general-purpose scheduling tools and the scheduling module of practice software.
Your patients stay yours
Tempulo is a tool, not a marketplace. You keep your booking page, your domain and your brand; a directory may follow later as an additional channel, not as a condition.
Built for health data
Consents, retention periods and deletion concepts are part of the data model — including the particular requirements for professionals bound by confidentiality.
Your practice management system stays
Tempulo does not bill and does not replace a primary system. Payer billing, health telematics and the electronic patient record stay where they are — the integration follows in phase 2.
No contract that holds you
Cancel monthly, no minimum term, no set-up fee. Your data leaves with you in full and machine-readable.
Prices
Solo for single practitioners, Team with five seats included.
All amounts net, per month. During the introductory phase, twelve months come with 50% off the licence — then the list price applies. Team includes five practitioner calendars; each additional one has a fixed price. Text messages above the included allowance are charged at €0.10.
Solo
50% · 12 months
Single practitioner
€19.50 €39per month for 12 months
One practitioner seat · then €39
Booking page, widget and website building blocks
Calendar, client record, prescriptions, documentation
Waiting room, self check-in and messages
50 text messages a month included, then €0.10 each
Reception and administration cost nothing — unlimited accounts
50% for the first twelve months, then the list price applies
30 days to try in full, without payment details — text messages only after payment
Twelve months at 50%: Solo €19.50, Team €64.50 including 5 practitioners, each additional one €9.50. Then Solo €39, Team €129 including 5, extra €19. Text messages above the included allowance cost €0.10. No text messages are sent during the 30-day trial. Groups, chains and medical centres are discussed individually.
Questions
What medical practices ask first.
Your question is not listed? Write to us — we answer ourselves, not from a template.
Can I see a demo first?
Yes. Under Online demo you pick a free slot — 30 minutes live over Microsoft Teams, with no obligation. Afterwards you decide whether a pilot place fits.
Who is the pilot phase for?
For medical practices that want to offer online booking to every patient early on and tell us what is missing day to day. Billing and health telematics are deliberately out of scope — that follows later through the integration with your practice management system. After your enquiry we agree the specific start date in conversation.
Do I have to replace my practice management system?
No. Tempulo takes over appointments and patient communication. Billing, service codes and health telematics stay in your existing system. Integration with the common systems follows in phase 2.
Can patients with statutory insurance book online too?
Yes. The pilot phase covers every patient. Tempulo does not bill payers — your practice management system remains responsible for that.
Who owns my patients' data?
You do. We process it on your behalf; the data processing agreement is included with every plan at no extra cost. A complete, machine-readable export is possible at any time.
What does being a pilot partner mean?
The first pilot practices pay half for twelve months. What we ask in return is work, not a discount: regular, structured feedback and a willingness to be named as a reference.
Does every team account cost extra?
No. You pay for active practitioner calendars, not for people. Practice nurses and administration get as many accounts as the practice needs — each with its own role per location and a visibility scope that shows practitioners only their own slice.
Does Tempulo read the insurance card?
No. Tempulo only tracks the status: whether proof was presented this quarter. No card data, no insurance number, no card reader — reading the card stays with your practice management system. At check-in, reception and patient can still see what is missing.
How do I move from my current system to Tempulo?
With the migration assistant: you export your patient list, map the columns in the browser — the file itself never reaches our server — and approve the preview. Plus a checklist for parallel operation and a migration notice to every patient with an open appointment, which you send only after the preview.
Is the interface accessible?
WCAG 2.2 AA is an acceptance criterion for every patient-facing screen, not an afterthought. It is tested automatically on every change, manually with keyboard and screen reader before every release, and externally before going live.
Pilot phase medical practices
A few practices claim 50% for twelve months.
We are looking for medical practices that offer online booking to every patient early on and tell us what is missing day to day. You get half the price for twelve months. We get honest, regular feedback and may name you as a reference.
50% for twelve months, then your introductory price for 24 months
A direct line to development instead of a ticket system
Your topics reach the roadmap first — including the practice system integration
What happens next
1 Create an account — by email or single sign-on
2 Set-up assistant: practice, opening hours, practitioners and rooms
3 Start right away — 30 days to try, no payment details
